Invoice information

Your new Iron Mountain Data Protection and Recovery Invoice is designed to be concise and easy-to-read. The numbered key and sample invoice shown below explain various entries and sections of a typical invoice.

Please note that the first page of your invoice clearly indicates the Invoice Number, Payment Terms, and Due Date (number 4 in the sample invoice) as well as Iron Mountain Contact Information (number 3). When paying your Iron Mountain Invoice, please include the detachable Remittance Advice (number 6) with your payment. If you do not include the Remittance Advice, it is important that you include the invoice number on your check. For more information about how to read your invoice, please contact your Iron Mountain Account Manager.

1. Direct questions to:

Contact information for billing questions

2. Address block

Your billing address

3. Announcements

Advice, updates, and invoice-specific messaging

4. Account overview

• Invoice number. Unique number assigned to order fulfillment and billing for services rendered
• Invoice date. Date the invoice was created
• Service period. Service dates included in this invoice
• Account Id. Unique ID assigned to your account
• Tax Id. Iron Mountain’s Tax ID number is the same on all DM invoices
• PO number. Purchase order number supplied to Iron Mountain, if applicable
• Total amount due. Amount due for this invoice including past due balances and total new charges
• Due by. The date your payment is due to Iron Mountain

5. Monthly statement summary

• New charges. Summary of storage charges within the storage period and within the service period. Summary of service, supplies, other charges, applicable taxes within the service period. Late fee assessed per your contract terms. These categorized charges are detailed on page two of the invoice.
• Total amount due. Summary of prior balance activity and total new charges.
• Due by. Date when payment is due to Iron Mountain, based on your contract terms and conditions.

6. Legend

Invoice reference information section

7. Account overview

• Site Id/name Id. Unique ID assigned to your account
• Invoice number. Unique number assigned to order fulfillment and billing or services rendered
• Invoice date. Date the invoice was created
• PO number. Purchase order number supplied to Iron Mountain if applicable

8. Invoice charge details

• Description. The specific service or storage item charge
• Quantity. The total number of units that are being charged for the corresponding line item under Description
• Rate. The price per one (1) unit that is the charge per service or storage listed in the corresponding line item under Description
• Amount. The total amount due for the corresponding line item listed under Description
• Subtotal. The total amount due for all charges on this invoice page before taxes
• Tax. The total amount of taxes due by state or province for all charges
• Late fee on past due balance. The late fee is assessed per your contract terms
• Total New Charges. The total amount of charges, taxes and late fee due on this invoice

9. Balance activity summary

• Balance activity. Invoice activity since your last statement, including the total amount due from your prior invoice, payment received and applied, any adjustments made this period to prior invoices, and summary total of prior balance activity.

Iron Mountain has standardized vaulting service pricing for containers based upon container size categories.  In order to fairly account for the current differences between items, pricing for each container size category will be calibrated on a weighted average basis according to actual inventory; once the weighted average is determined, it will not vary if the mix of container types within a category changes.  As a result, some of your individual invoice items will be increased or decreased.  For a detailed example of a weighted average calculation, see below.

For example, if a customer has the following containers within the Medium Container Category:

3 CONTAINER - 5 1/4 FLOPPY (CAP = 12), with a price of $30
4 CONTAINER - DLT (CAPACITY = 32), with a price of $32
10 CONTAINER - TUB (MEDIUM), with a price of $28

With weighted average, the new monthly price per item would be $29.29.  

Weighted average says to actually take account of all the items you have, so that calculation would be:

Weighted Average is determined by dividing the sum of all Monthly prices and dividing by the total number of items.  For the above example, the calculation would be as follows:

Sum of all total Monthly Prices: $498
Divided by Total Number of Items: 17
Equals Weighted Average Price: $29.29

A similar calculation will be executed for each container size category.

Secure shredding resources

• Invoice Information
• Contacts
• Transportation Service Charges
• Fax/Email Order Form
• Registration/Certification
• Glossary
• Fuel Surcharge
• Shred Bin Guidelines

Data management resources

• Invoice Information
• Contacts
• Additional Details about Trip Charges
• Glossary
• Fuel Surcharges

Records management resources

• Storage Information
• Transportation
• Additional Services
• Contacts
• Box Reference Guide
• Invoice Information
  
  

• Fax/E-mail Order Form
• Iron Mountain Connect
• Customer Support Guide
• Transmittal Form
• Glossary
• Fuel Surcharge