Digital Mail

Each user can be assigned an individual Mailbox and/or be part of a user group tailored to specific tasks and document types. Mail is identified and routed based on data security rules designed to direct it to the appropriate individual or team. Iron Mountain’s implementation team works closely with your organisation to establish the appropriate roles, routing logic, and security measures needed to maintain data protection and privacy.

Iron Mountain’s implementation team meets with your organization to learn how you wish to handle mail: by individual, department, or a specific workflow.

During implementation, Iron Mountain configures your users, user groups, and data security rules, providing the proper people with access to the mail. Out of office forwarding automatically reroutes mail or tasks to a colleague.

When mail arrives and automated routing rules don’t fully address the correct routing, Digital Mail smoothly reroutes it to the Exception Manager to review and appropriately reroute with intuitive tools. This streamlined workflow reduces disruptions, accelerates resolutions, and keeps operations running smoothly.

Yes, we can help you simplify outbound mail by integrating directly with your content tools. Get efficient, affordable printing, inserting, postage, and mailing, all with real-time tracking for full visibility across your distributed teams.

Disposition options aligned with your organisation’s policies are available, including:

• Returning physical mail to you
• Storing physical mail in an Iron Mountain Record Centre
• Securely shredding physical mail