Healthcare services

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Deliver impactful outcomes through actionable health data insights

Healthcare professionals rely on various data sources to provide competent patient care. As healthcare organisations adopt digital transformation, their practitioner's capacity to provide such care increases.

Patient medical records, health information, critical documents and many others are managed in physical files and through electronic record systems. By managing medical records, patient charts and personal data with precision and safety, Iron Mountain ensures your organisation can focus every employee’s attention on patient health rather than file management.

As we guard your sensitive data through superior medical records management systems, Iron Mountain ensures the secure storage of your valued assets. Trusted, protected and guarded, your data is in safe hands, allowing those in the healthcare industry to concentrate on providing exceptional care to those in need.

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Enhance healthcare delivery and improve quality of patient care

How can I remedy a lack of standard health data management processes?

Inconsistent health records management policies can lead to unnecessary costs, lack of data integrity, increased burden on clinical staff, and risks associated with compliance and patient privacy.

Our enterprise-wide records and data management solutions strengthen privacy, security, and compliance. We help reduce the complexity around retention, digitisation, and disposal of medical records

What if my patient records are stuck in the past?

Patient records hold information that is of the utmost confidentiality. The days of hard copy printouts are all but obsolete. Cabinets packed with confidential paperwork are not only a potential onsite security risk but also take up an inordinate amount of real estate, especially in the offices of smaller practices

Securely digitise your records with analytical insights that accelerate innovation, improve clinical productivity, and enhance patient experiences with our transformative digital solutions

How can I fix outdated data and security protocols?

Healthcare IT has—and will—continue to evolve as data grows exponentially. Managing the complexity around securing this data, eliminating potential risks, creating business rules, and preventing data breaches is now a priority for organisations.

Iron Mountain’s portfolio of data compliance and security solutions helps you stay current with regulations, prevent threats, and maintain control of your data with confidence.

What is the best way to manage a growing inventory of pathology slides and blocks?

Tracking, locating, and retrieving slides and blocks is challenging; you need to transform your lab operations and empower your pathologists

Iron Mountain’s digital pathology solutions offer slide digitisation for intelligent analysis, streamlined operations, and protection of your invaluable assets.

healthcare worker managing digital files

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90%
More than 90% of Fortune 1000 organisations, including more than 2,000 healthcare organisations, trust us to store and manage their most valuable information and assets
850M+
We manage more than 850 million patient records, so we understand the information management needs of our customers
1B+
Our customers trust us to store and protect more than 1 billion medical images and more than 1 billion pathology slides
68+
Our expertise extends beyond a paper trail; we manage more than 68 exabytes of data

Medical records management

Iron Mountain’s healthcare document management system and solutions are far-reaching and thorough. Whether your organisation is looking to protect physical files or manage an electronic record system, Iron Mountain will provide you with excellent medical record management for each document. You can rest assured knowing that your patients’ health records are safe.

In this complex era of health delivery and payment reform—including frequent regulatory changes and demands for greater transparency—Iron Mountain will strategically and securely manage your clinical and business information throughout its lifecycle. Physical files and patient data are of the utmost importance to the healthcare industry and, therefore, to us.

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The need for security of patient records cannot be overstated. Managing patient medical records in accordance with patient data regulations can be complex at the best of times.

All patient data has a lifecycle. This means patient records are taken, saved and destroyed to protect and keep information secure. The retention of a patient’s medical records must end to maintain compliance and security. When the retention period expires, all patient data is to be uniformly and completely destroyed. However, if patient medical record collection, retention and deletion are not streamlined, errors often occur.

The to-do list of medical practices might overwhelm patient data systems, and documents can be waylaid or forgotten. Human error and accidents happen, which can result in the loss or misplacement of patients’ medical records. If the system of patient data collection is not streamlined, patient information may live on, unprotected and vulnerable. Managing medical record systems will alleviate these issues, preserving patient data and ensuring medical records—whether physical files or in an electronic records system—are safely and completely dealt with.

Managing the data lifecycle in accordance with scales of data quality and compliance is vital. Authorised healthcare providers must have access to patient medical records during the data lifecycle, and structures must be implemented in accordance with governmental digital policies. Iron Mountain oversees the implementation and correction of management systems so that health information can be protected at all stages of the patient data lifecycle. Iron Mountain is fully equipped to securely destroy and dispose of patient data at the end of the retention period.

Whether in paper format or through Electronic Medical Records systems, Iron Mountain ensures security and compliance with government guidelines, establishing confidence in your organisation’s medical records management system.

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Iron Mountain offers your healthcare organisation the ability to securely store and retrieve patient records. Transitioning your data records system to EMR or EHR offers numerous benefits to your organisation:

Provides exact, up-to-date information.
Allows fast access to patient records for coordinated, effective care.
Permits easy and safe sharing of patient medical records with other clinicians.
Enables lower costs with higher quality.

Electronic records systems speed up the efficiency of your organisation, keeping patient records available and, most importantly, safe. Iron Mountain’s electronic medical record system implementation means your organisation can concentrate on providing exemplary healthcare.

Moving from paper information to the implementation of an EMR system can be daunting. Iron Mountain will ensure that your organisation has the appropriate arrangements in place for records creation, storage, and retrieval, facilitating ease of access in an incredibly secure digital healthcare environment.

Trusting Iron Mountain’s expertise in streamlining patient record collection and storage will aid your organisation. Our planned process minimises errors, ensures patient confidentiality, and secures accurate retrieval of sensitive information.

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Iron Mountain offers a wide variety of storage options for your valuable information.

Our physical file storage facilities are built to resist natural and man-made disasters, protecting your data through everything from seismic activity to hurricanes. These environmental control systems offer 24/7 services and security tailored to the needs of the documents we are committed to protecting. The healthcare industry’s dedication to the privacy of its patients will be echoed in the stable, safe environments Iron Mountain has created.

We strive to make electronic and physical file management systems accessible to the economic realities of your entity. Simultaneously, Iron Mountain is committed to protecting medical information with complex regulatory requirements while complying with all laws regarding sensitive information. The documents you entrust to our state-of-the-art storage facilities are given the utmost care and safety.

The encryption of electronic information is subject to the same requirements of security and protection. Your patients’ medical records, along with all other secure information, must be safe from cyber insecurity. Your patient’s health information is secure within Iron Mountain.

Our team of dedicated members is committed to helping you provide the best possible healthcare to those in need. Iron Mountain’s medical management implementation and systems are designed to keep medical records and documents safeguarded and secure. Your patients trust you with their health and lives; they want to know their medical records — both in physical files and electronic records systems — are in equally safe hands.

Iron Mountain protects patient data and other documents critical to the healthcare industry. We are experts in managing medical records and caring for your documents as you care for your patients' health.

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Through our healthcare service management, Iron Mountain can help your organisation:

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Additional healthcare services and solutions

Document Scanning & Digital Storage

Transform your business and centralise your information with digital scanning and storage

InSight Intelligent Document Processing

Digitise, store, automate, and unlock the power of your data through the power of automation

Digital Mail

Digital Mail is as easy to set up as it is to use. Our complete end-to-end solution handles everything from mail pickup to disposition, all with an auditable chain of custody.

Smart Sort

Efficiently unmingle your commingled files—all without a complex, labour-intensive discovery project

Asset Lifecycle Management

ALM helps protect not only your data and the environment, but also your bottom line

Iron Mountain Clean Start

Digitally transform your workplace to keep up with changing times

We make it easy to get started.

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Why Iron Mountain?

We have the experience and expertise to streamline your organisation while keeping your clinical and patient data safe—and secure. We’re proud to partner healthcare organisations like yours. Together, we elevate the power of your work.

About Us

Healthcare services