Find my zone

Note: If you have questions on your current service / pick-up & delivery days, please reach out to your Customer Service Representative.

Frequently asked questions

• What are zones?

  Zones are area bands that are within a certain range from an IRM transport location. Customers are tagged to zones based on how far they are from the nearest IRM transport location. Zones are numbered from 1 to 5 based on distance, with 1 being the closest to, and 5 being the farthest from an IRM transport location. Each customer location is tagged to one zone.

• What is a metro zone?

  Metros are metropolitan areas within Zone 1. These are high traffic areas that require additional time and cost to serve.