Transform unstructured content with Intelligent Document Processing

Unlike software-only vendors, our platform unifies your physical and digital worlds while delivering unmatched scale, security, and automation:

• The physical-to-digital bridge: We leverage over 140 global imaging sites to unify physical archives, legacy media, and digital silos into a single, accessible virtual inventory.
• Proven enterprise scale: We process over 4.2 billion pages annually with a verified ~99% average accuracy rate, achieved by combining advanced LLMs with human-in-the-loop expert validation.
• Sovereign trust and elite compliance: Built for highly regulated industries, our cloud-agnostic platform supports isolated, single-tenant configurations and holds top-tier certifications like FedRAMP High.
• Orchestrated agentic AI: We deploy specialised, autonomous AI agents to collaborate, query APIs, cross-check discrepancies, and execute multi-step workflows without vendor lock-in.

Our platform processes documents through a highly automated pipeline designed to convert raw content into validated, secure data:

• Ingestion and boundary detection: Captures physical and digital files, running high-speed optical character recognition (OCR) in over 100 languages and automatically splitting massive mixed bundles into individual documents. 
• Classification and extraction: Instantly categorises hundreds of document types and extracts complex data—including handwritten text and nested tables—using zero-shot prompts to align outputs directly with your database schema.
• Validation and integration: Automatically masks PII for compliance, routes low-confidence exceptions to human reviewers, and formats the validated data so it is ready for search, RAG (retrieval-augmented generation) systems, and downstream business systems.

No. Traditional IDP systems require months of manual model training, but InSight DXP uses zero-shot smart classification to categorise document types without upfront training. The platform also features a low-code, no-code studio where business users can quickly build, refine, and deploy automated workflows using natural language prompts.

For organisations with massive or fluctuating data demands, we provide a hybrid service model that scales effortlessly:

• Expert support at scale: You can leverage a dedicated team of Iron Mountain experts to handle high-volume processing needs, delivering your critical data accurately and at scale.
• Human-in-the-loop validation: Our managed services teams work directly alongside our AI platform, stepping in to review low-confidence data and exceptions to maintain high precision.

Designed for high adaptability, InSight DXP powers your business functions or deploy our ready-made industry solutions. We configure the automated workflows to align with your specific operational challenges and strict compliance mandates.

Our team of experts works with you to define the specific rules for data classification, extraction, validation, and routing. This verifies the automated workflow definition meets your specifications. This collaborative approach results in a highly effective intelligent document management system. Examples include:

• For financial services, our platform can automate loan processing and new account openings, using advanced text extraction to capture data from various application forms.
• In healthcare, we can streamline patient records management and claims processing, complying with HIPAA while accelerating administrative tasks and improving data accuracy.
• For the energy sector, we offer specialised solutions like our subsurface data discovery solution to manage complex geological and operational data.
• In human resources, our system automates employee onboarding and file management, helping you maintain organised and compliant digital records for your entire workforce.

Our goal is to provide a solution that not only meets your current needs but also scales with your business. We offer flexible IDP automation that can evolve as your processes change. By partnering with us, you gain access to a powerful document workflow software platform. This platform is supported by our deep industry expertise, helping you achieve greater efficiency and insight.