Records and document storage

Records and information management

Secure Offsite Records Storage

Ensure 24/7 document security, compliance, and access with Iron Mountain’s offsite records storage solution.

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Offsite Records Storage

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Our services can:

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Physical document storage systems   

The two most popular ways of storing information are physical storage and cloud storage systems. Ideally, these physical and online document storage systems work best when used in tandem. For secure and reliable physical storage, consider partnering with offsite records storage companies like Iron Mountain. We offer comprehensive archive storage solutions and reliable document storage services, ensuring your physical documents are well-protected and easily accessible.

Specialised storage

Not all records management and archiving companies can meet specialised storage needs, such as preserving large volumes of records or materials that require special environmental controls. Iron Mountain can design and create a customised vault within our records storage facility to meet your specifications.

Features include:

  • Climate-controlled storage for materials that require precise environmental and relative humidity controls.
  • Separate vault storage for film, magnetic and mixed media to prevent cross contamination.

Iron Mountain offers a comprehensive records management solution (RMS) that safeguards your physical and digital data while offering you the best of both worlds. By selecting a trusted third party provider to handle your mission-critical records and information, you’ll remove the burdens associated with sourcing the right data from staff. You’ll also enjoy the accessibility and security a cloud-based and physically-archived solution provides.


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Document retrieval

Document retrieval can be a simple process. Whenever you need to have your document in-hand, order online through Iron Mountain Records Management web portal. We can schedule a delivery from our offsite document storage facility straight to your location.

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What is a records management system?


What is a records management system?

A records management system (RMS) is the general process in which a company’s records are handled throughout its lifecycle. When a document with important information gets created, it’s imperative that this data is managed in the correct way to prevent information leaks or other loss of information. A proper document management system can easily solve potential security issues that may arise from the storage of an important record. At Iron Mountain, your valuable documents are sent to and kept safe in our secure storage facilities. Our world-class archiving system can assure you that your organisation’s data will be closely guarded and kept safe. We work closely with you to minimise costs, improve access to business information and protect important documents, records and files.

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What are the benefits of using our RMS?

 
 

What are the benefits of using our RMS?

Whether your company stores information using paper documents, digital PDFs or other media formats, Iron Mountain can help you correctly manage your data storage.

We make it easy to get started.

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Frequently asked questions

What is offsite record storage?
Off-site record storage involves securely storing your physical documents away from your main business location. Businesses take this step to protect their critical documents from damage, loss, or unauthorised access. At Iron Mountain, we provide secure, compliant facilities and expert management — giving you peace of mind and quick retrieval through our online portal whenever you need your records.
What is an example of offsite storage?
Offsite storage refers to keeping important business documents or records in a secure facility outside your office. For instance, when a company stores its documents with Iron Mountain, we safeguard and organise the records in our secure facilities and deliver them promptly on demand, whenever the company requires access.
What is offsite data storage?
Offsite data storage means storing digital information in a secure, remote location, instead of on your premises. At Iron Mountain, we provide this service through our secure facilities and cloud-based systems. These enable organisations to store, manage, and access their data while maintaining compliance and operational continuity.
I need help clearing my office space of legacy records. Can you support an office move, closure, or cleanup project?
Yes, through our Clean Start program, an Iron Mountain expert will conduct a complimentary assessment of your space and information use. We will provide recommendations on the best way to clear up your space by moving records to secure offsite storage.
I need to access my records quickly and easily, even if they're stored offsite. Is that possible?
Yes, we can deliver your records, or with our Image on Demand service, we can digitise whatever you need — from a single document to an entire box of records.
I need to manage my records quickly and easily. Is that possible?
Yes! Iron Mountain Connect™ puts you in control 24/7. Access your inventory, find records, request retrievals (physical or digital), and manage your entire records program -—all online, from anywhere. We make offsite access effortless and efficient.
I have a variety of records, some requiring special conditions like climate control. Can a single provider handle that?
Iron Mountain specialises in diverse storage needs. We offer everything from standard storage to climate-controlled vaults for sensitive media and even a secure Underground facility for long-term preservation. We can even custom-build vaults to your exact specifications. We handle it all.

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