two employees shredding paper

Recurring paper shredding

Get your sensitive documents picked up and shredded at a schedule that works for your business

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Why shred

Shredding container options

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Go from information to intelligence.

Contact an Iron Mountain expert now

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Frequently asked questions

Learn more about our entire range of popular secure shredding services, or reach out to ask questions of your own.

What can I shred?

The following CAN be securely shredded:

  • Clean paper, any color and any size
  • Blueprints
  • Newspapers
  • Magazines
  • Brochures
  • Mail (including window envelopes)
  • Photographs
  • File folders, any color (no need to remove staples, paper clips, rubber bands, or small binder clips)

The following can NOT be securely shredded:

  • Cardboard
  • Wet or moldy material
  • Telephone books
  • Hardcover books
  • Plastic bags and packing material
  • Computer discs, CDs, or DVDs
  • Backup and VCR tapes
  • Transparencies
  • ID badges and driver’s licenses
  • Microfiche and microfilm
  • X-rays
  • Batteries (no batteries of any kind)
  • USB thumb drives
  • Computer parts
  • Printer and photocopier parts
  • Trash or hazardous materials
  • Biohazardous and medical waste (including needles and sharps)
  • Metals (including binders and hanging folders with metal hangers)
Why should I shred my documents?

Secure shredding allows businesses to safely destroy unnecessary paper-based documents that may contain confidential information. Shredding can help prevent identity theft or a data breach, free up space, and recycle documents.

How do I prepare for my one-time shred service?
  • Once you place your order online, you will be contacted by one of our customer support teammates to schedule the service date.
  • If using the offsite service, all material that needs to be destroyed should be placed in a dry box with a lid for our driver to pick up.
  • If using the onsite service, all material that needs to be destroyed should be removed from its current storage location and easily accessible by our driver when they arrive with the mobile shredding vehicle.
Can you pick up from my house or storage unit?

We do service most residential locations, so please contact us to verify that your location is accessible

Is the paper shredded onsite?
  • If using the offsite service, paper is picked up from your location and transported to a shredding facility for final shredding. You can request a final “certificate of destruction” once the service is complete.
  • If using the onsite service, paper will be shredded onsite using a specially equipped mobile shredding vehicle.
I have a one-time shred service; how do I know my materials have been destroyed?

You can request a final “certificate of destruction” once the service is complete.

We're here to help.