Digital Mail

Each user is assigned to a user group, and user groups combine with data security rules to ensure that mail is properly routed to the correct people. Iron Mountain’s Implementation team ensures that the proper roles and security are in place for your organisation to maintain data security and privacy.

Iron Mountain’s implementation team meets with your organisation to learn how you wish to handle mail: by individual, department, or a specific workflow.

During implementation, Iron Mountain configures your users, user groups, and data security rules, providing the proper people with access to the mail. Out of office forwarding automatically reroutes mail or tasks to a colleague.

When mail arrives and automated routing rules don’t fully address the correct routing, Digital Mail smoothly reroutes it to the Exception Manager to review and appropriately reroute with intuitive tools. This streamlined workflow reduces disruptions, accelerates resolutions, and keeps operations running smoothly.

Yes, we can help you simplify outbound mail by integrating directly with your content tools. Get efficient, affordable printing, inserting, postage, and mailing, all with real-time tracking for full visibility across your distributed teams.

Disposition options aligned with your organisation’s policies are available, including:

• Returning physical mail to you
• Storing physical mail in an Iron Mountain Record Center
• Securely shredding physical mail