Telecom Sector Services

Unlock the potential of your information

Telecom Sector- Iron Mountain helps you stay complaint in the strictly regulated telecom industry in India. With our experience of partnering with leading telecom companies, we provide various business process outsourcing (BPO) services and customised comprehensive solutions aimed at ensuring that the integrity of your vital customer data is maintained, safeguarded and accessible at all times. Iron Mountain provides various expert services such as verification and validation of data, digitisation of critical documents, collection, cataloguing and storage of customer records. The entire activity is tightly controlled and reported through detailed MIS reports provided regularly.

Our expertise in the telecom sector can help you:

Collection, processing and validation of customer applications
Imaging and uploading of critical customer information for disaster recovery and business continuity planning
Imaging of customer records enables fast, simultaneous access to customer data thus supporting and streamlining CRM program and improving response time to customer
Bill administration service, a non core service offered to our customers with the aim of providing 'one stop shop' for their needs
Providing Activations Management allowing faster product delivery to customer
Tracking and storage of customer records management through via customised software ensuring accuracy of data
Enforcing consistency and compliance as per the guidelines of telecom regulatory bodies such as DOT and TRAI

Iron Mountain's unique solutions designed to the requirements of the telecom industry and, integrated to manage customer records' life cycle allows our customers to focus on their core business, while we work on optimising each process associated with their compliant and secure document management.

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Why Iron Mountain?

We have the experience and expertise to streamline your organisation while keeping your enterprise and customer data safe and secure. Together, we elevate the power of your work.

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Telecom Sector Services

Our expertise in the telecom sector can help you:

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Why Iron Mountain?

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Our expertise in the telecom sector can help you: