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Financial services

Banking

Customers have moved past paper and they expect their banks to keep up.

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Banking Solutions use cases

Fraud Analytics

Challenge: A major US bank was experiencing a high level of check fraud. As a result, it became necessary to review a very large number of previously processed checks in a very compressed time frame. The bank did not have the equipment, manpower, or data capture expertise and technology to process these checks within the deadline.
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Capabilities: Iron Mountain quickly configured a solution to receive the previously imaged checks, capture the required metadata using both automation and manual techniques, and then fed that data back to the customer.
Value prop:

  • Met required deadline and completed necessary analysis to inform their fraud system
  • Leveraged the Iron Mountain solution for incident management and day-forward monitoring

Backfile imaging for improved access

Challenge: A global financial services company was consolidating facilities nationwide, looking at how to best utilise available space. The company struggled to manage physical files, which at the time were being stored in cabinets located near specific employees who needed access to those particular files. The goal was to simplify access to these files for authorised employees as the company transitioned to a more mobile and remote workforce.
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Capabilities: Iron Mountain partnered with the customer to create and execute a holistic solution to back file highly active images and store, microform and deploy an image on demand solution for the less active files. A day forward plan was put in place for image capture and born digital documents to optimise business processing and enable employee access to information.

Value prop:

  • Lowered operating expenses
  • Reduced cycle times
  • Greater control and visibility into processes
  • Optimised spend with day-forward process
  • Uniform indexing scheme to manage older documents

HR document inventory management

Challenge: A global professional services firm was looking to better manage human resources files, including maintaining a proper inventory of current documents. This was becoming more challenging, particularly as they rolled out a hoteling strategy that allowed an already mobile workforce even more flexibility to work anywhere.
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Capabilities: Iron Mountain created a centralised capture process to ingest Human Resources documents as they are received, validated those documents with the client’s HR database and provided an inventory of the document types along with other attributes to maintain replacement dates.

Value prop:

  • Reduced duplicate and ghost files
  • Reduced costs for processing incoming documentation
  • Greater compliance with up to date paperwork for employees

Data Centres

Challenge: A multinational investment bank and financial services company needed to identify a data centre solution that allowed it to scale rapidly to meet increasing market demand while supporting its commitment to sustainability and security of customer assets. The provider also needed to be able to meet aggressive delivery timelines to ensure proper time-to-market.
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Capabilities: The company chose an Iron Mountain modular data centre as the ideal solution to its data centre initiative. This delivered data centre PUE near 1.1, which reduced waste and addressed the sustainability requirement. The MOD also provided a self-contained environment for added security and scalability.

Value prop:

  • Scalability
  • Sustainability
  • Fast Time-to-Market
  • 75%

    Reduction in money laundering case resolution times through the use of AI

    Attivio
  • $270 billion

    Yearly cost to banks of meeting compliance – nearly 10% of operating costs

    International Banker
  • 46/50
    We work with 46 of the top 50 US banks
  • 2,500
    2,500 financial services institutions use Iron Mountain’s solutions and services

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