End-to-end digital and physical governance: Gaining security, efficiency, and value
A single partner can securely manage the entire lifecycle of information, from physical receipt to disposition, delivering tangible business outcomes.
Question
How does Iron Mountain’s reputation for security and compliance directly benefit our Digital Mail customers?
Answer
Our reputation for security is a byproduct of something deeper: more than three-quarters of a century worth of expertise in full lifecycle information management. This includes our rigorous vetting and training processes for all employees who handle sensitive documents, which upholds data privacy and maintains a secure chain of custody. We use what we’ve learned from partnering with more than 240,000 global customers to help you design a compliant, best-practice workflow. The real benefit of partnership is gaining access to a deep well of information lifecycle knowledge to fortify your end-to-end mail processing.
Built on Iron Mountain InSight® Digital Experience Platform (DXP), Digital Mail uses AI-powered automation to identify and classify your documents containing sensitive and personally identifiable information (PII) to meet strict regional or industry-specific privacy requirements, allowing only authorized individuals to access your data. Digital Mail can also apply specific, granular governance policies when integrated with Iron Mountain Policy Center.
And when retention has been met and the information’s lifecycle ends, we provide you with a shredding certification as a defensible, auditable record for regulators and other auditing purposes.
Question
How can operational leaders save time and money with Digital Mail?
Answer
Physical mailrooms are managed by a large number of employees and take up a huge real estate footprint. With Digital Mail, you can lift and shift that cost and resource drag to us. With more than 140 scanning centers processing more than 2 billion documents a year, we’re ready when and where you are. Our subject matter expertise in managing various industry-specific customers brings immense efficiency to your mail operations right from the beginning.
The most significant impact is often on speed. Where previously you had a piece of mail sit on your desk for three, four, or five days awaiting action from hybrid or remote workers, that’s not happening with a digital, automated workflow. Actioning mail (and the data locked within) is happening every day.
Imagine a check that used to sit on a desk for days before being deposited. Now, it gets into our system, is digitized, and can be processed within 24 hours. That's money in the bank. Accelerating that process could potentially save customers millions of dollars in working capital.
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Call us: 800 899 4766
