


This portal guide contains helpful screenshots and detailed instructions to help you navigate through our SMS portal.
Know where your IT assets are located throughout their journey

1. Generate a service order.
2. An Iron Mountain driver will arrive at your company site.
3. The service information of each scanned asset, if itemized, is captured in the Iron Mountain driver's handheld device.
4. The assets are then shredded onsite in Iron Mountain's secure Mobile Shredding Unit.
5. At the end of the service stop, electronic signatures are requested to acknowledge service completion.
6. The asset information will be transmitted to Iron Mountain's database in real time.
7. You will receive a certificate of destruction.
