Overcoming talent shortages by tapping into overlooked labour pools

In HR Magazine, Jemma Johns, Executive Vice President and Chief Human Resources Officer at Iron Mountain, discusses why organisations must modernise traditional recruitment practices to unlock resilient, underrepresented talent.

28 September 2026
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As organisations navigate ongoing labour market shifts and rapid operational transformation, securing skilled talent remains a critical priority for business leaders. However, legacy recruitment frameworks often overlook significant talent pools, creating artificial skill shortages across growing industries.

In a recent guest article for HR Magazine, Jemma Johns, Executive Vice President and Chief Human Resources Officer at Iron Mountain, outlines why business leaders must rethink traditional hiring models to build high-performing, resilient organisations.

Johns emphasises that solving modern workforce challenges requires looking beyond conventional resume templates and rigid credentials. By expanding outreach to neurodivergent professionals companies can unlock untapped potential, foster innovation, and close critical capability gaps.

At Iron Mountain, a skill-first approach to talent management is viewed not merely as an HR initiative, but as a strategic business imperative. Modernising hiring criteria and prioritising adaptable capabilities enables leaders to future-proof their organisation while supporting long-term growth and customer value.

"The talent we overlook may very well be the talent we need most to drive long-term business success and operational resilience," said Johns.

To read the full article and explore how innovative hiring practices build long-term business value, visit the HR Magazine website.

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